As first responders, we have been present for more traumatic scenarios than we care to remember. We know the feelings, memories, and intrusive thoughts of trauma all too well. Yes, we are a business, but our motivation is YOU, not a sale! We know that too many of our brothers and sisters are out there suffering silently; just trying to make it through the next call, the shift, or the darkness. We want to be that light, that hand that reaches out for YOU when you feel the stress becoming too much.
Please reach out to us, even if you just need someone to listen to you. We are here for you, we care, and we understand. If you need more than we can offer, we can figure out how to point you in the direction of help, TOGETHER.
Resources:
Local to WNC:
Responder Support Services - (828) 333-5708, Crisis Line: (828) 209-8038
Responder Support Services provides tried and true career-saving strategies under strict confidentiality to empower First Responders to better care for themselves & their community.
North Carolina First Responder Peer Support – 1-855-7NC-PEER (1-855-762-7337)
Statewide
Provides peer support to any first responders in NC. Can provide peer support on an individual basis or to an agency after a traumatic incident. All members are current or retired first responders who have been trained in peer support and are overseen by licensed clinicians.
National:
Suicide and Crisis Lifeline - Dial 9-8-8
Copline (Law Enforcement Only) – 1-800-267-5463
A confidential helpline for members of US law enforcement. Their website also has additional information on help and resources.
Fire/EMS Helpline – 1-888-731-3473
Also known as Share the Load. A program run by the National Volunteer Fire Council. They have a help line, text-based help service, and have also collected a list of many good resources for people looking for help and support.
Frontline Helpline – 1-866-676-7500
Run by Frontline Responder Services. Offer 24/7 coverage with first responder call-takers.
Safe Call Now – 1-206-459-3020
A 24/7 help line staffed by first responders for first responders and their family members. They can assist with treatment options for responders who are suffering from mental health, substance abuse and other personal issues.
National Suicide Prevention Lifeline – 1-800-273-8255
The national (USA) suicide hotline. Not first responder specific, but they can and will talk to anyone who needs help. We’ve been told by one of their founders they have a large number of first responders and veterans who volunteer.
ResponderStrong – Improving mental health supports for emergency responders and their families
Where We Came From
Old Town Tobacco was born from the comfortable feeling a person gets while sitting around enjoying time with friends and family. It is our goal to help you find that sense of calm; whether you need cigars or camaraderie, we are here for you.